A Cloudflare clarified this Wednesday that the recent interruption in your network was not caused by a cyberattack or malicious activity, but due to a failure in a security management system bots (software programs that perform automated, repetitive and pre-defined tasks).
The Internet and server security services company suffered an interruption on Tuesdaywhich prevented users from accessing services such as social network X or ChatGPT.
Although the incident was resolved in a few hoursthe co-founder and CEO of Cloudflare, Matthew Princeexplained that the problem “was not caused, directly or indirectly, by a cyberattack or any malicious activity.”
In a statement, cited by the agency Europa Pressthe person responsible explained that initially there were wrong suspicions that the failures were caused by a large-scale attack, through a malicious action in which the attacker sends many requests to the same server at the same time, with the intention of overloading it.
However, Cloudflare ended up correctly identifying the problem, saying it occurred due to a change in permissions on one of its database systemswhich, in turn, caused a misconfiguration of queries in a system dedicated to limiting network traffic. bots, causing a software failure.
The company manager reflected that this is the “Cloudflare’s worst service outage since 2019”which regretted the inconvenience caused and stated that any interruption of its systems “it is unacceptable”.