The airline Volaris informed its customers that Airbus, manufacturer of its aircraft, officially notified the need to perform a software update on a large part of the A320 family aircraft Nivel Global.
As a result, the European Union Aviation Safety Agency (EASA), Airbus’ regulatory authority, issued an Airworthiness Directive that requires all airlines to apply this update.
How many days will it take Volaris to resume flights?
In compliance with this provision, Volaris will carry out the corresponding update on its entire fleet..
“The majority of upgrades will be completed between Saturday and Sunday, resulting in cancellations and delays across our entire route network over the next 48 to 72 hours.. “Thereafter, we will return to operational normality,” the airline said.
The company added that it will be updating its flight information through its digital channels and will offer flight rescheduling options and alternatives at no cost to its customers, through the site. website www.volaris.com, My Reservations section, or via our WhatsApp channel.
“We kindly request our customers to check the status of their flight before arriving at the airport,” the airline asked.
Volaris regretted the inconvenience that this circumstance causes to customers, as it impacts aviation around the world, affecting thousands of aircraft, and expressed its commitment to promptly report on progress.
“Volaris will continue to work in collaboration with the authorities and with Airbus, reiterates that its highest priority is the safety of its clients and crew, and reaffirms its commitment to operational reliability, connectivity and quality of service”he concluded.
YC