This Friday, Volaris announced the massive cancellation of flightswhich would last from 48 to 72 hours. Here we tell you the reasons that the company determined for these cancellations.
Through a statement, Volaris detailed that there will be cancellations and delays on flights throughout the route network.
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Therefore, the company will be updating your flight information through its digital channels and will offer options and alternatives for rescheduling flights at no cost to its customersthrough the Volaris website or via WhatsApp.
“Volaris regrets the inconvenience that this circumstance – which impacts aviation around the world, affecting thousands of aircraft – causes our customers, and expresses its commitment to timely report on progress,” he mentioned.
Why Volaris’ decision?
In a statement, Volaris revealed that Airbusmanufacturer of its aircraft, notified that a software update must be performed in a large part of the A320 family aircraft globally.
Consequently, he said that the European Union Aviation Safety Agency (EASA), the authority that regulates Airbus, issued a Airworthiness Directive. This, obliges airlines to carry out said update.
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“To comply with this indication, Volaris will proceed to carry out the update throughout its fleet. Most updates will be completed between Saturday and Sunday, which will cause cancellations and delays across our entire route network for the next 48 to 72 hours. Subsequently, we returned to operational normality,” they said in the statement.