Customers of the telephone company reported this Friday through social networks the drop in service by second day in a row of virtual mobile operator Bait and other corporations that use the Altán Redes network.
Around noon, reports on Downdetector reached a peak of more than a thousand reports corresponding to service failures.
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What was the reported problem?
With 88% of user reportsthe most notable problem was the lack of signal, followed by failures with the mobile internet and telephone connection.
view of problem notifications sent in the last 24 hours. SPECIAL
Most of the failure reports came from the country’s main urban centers:
- Mexico City
- Monterrey
- León
- Guadalajara
- Toluca
- Merida
- León
- Puebla
So far, neither Bait nor Altán Redes -the Mexican company responsible for designing, deploying, operating and marketing the Red de Todos- have reported about the cause of failures reported by users.
Recently, the UNAM warned about possible effects on telecommunications systems Following a recent solar storm, the event took place a couple of days ago and it was expected that the impact of the charged particles against the earth would cause conditions of this nature. It is possible that the faults were a consequence of intense solar activity, although At the moment the company has not commented.
READ: UNAM warns of possible effects on telecommunications and satellites due to intense solar activity
What is Bait?
La Red de Todos began commercial operations in March 2018 by entering into its first contract for the provision of wholesale telecommunications services. It has coverage throughout Mexico, distribution centers throughout the country and offers different plans for companies, businesses, families and individuals.
Since then, Altán Redes has signed 38 contracts with more than 29 clients, including Bait, which is currently the MVNO with the largest number of subscribers in Mexico.
TG