Everyone who filled out the “I was not summoned” contact form from the Agency for Integration, Migrations and Asylum (AIMA) will be contacted, guarantees a source from the Mission Structure at DN Brazil. “The communication channel they should use is the portal where they indicate that they have not been contacted. Even if they do not receive a response immediately, we are processing all requests”, guarantees a source close to the process. This task force is responsible for documents due by June 30th of this year, with the rest being processed by AIMA on another website and online.
The response to the newspaper comes after a request for guidance to immigrants who have not yet been contacted or who face errors accessing the portal. The concern of these citizens increased on Wednesday, October 15th, due to the end of the decree-law that recognized expired residence permits as valid.
O DN Brazil requested information about similar situations reported to the newspaper by several readers. In the case of those who have already requested an appointment and have not received the payment document, the famous “DUC”. According to this same source, There were still around 200 people to be called, but they had already been called by last night, October 15th.. The newspaper confirmed that several people who were waiting received appointments on Wednesday night.
For those who have already made the payment and have not yet received the appointment, cases in which security alerts were identified were not called. “This screening is being carried out”, guarantees a source close to the matter.
Regarding the error of not being able to obtain proof of order at the time of payment, the information is that the problem has been resolved. “Access is available immediately after payment confirmation and remains during the submission of documents and during preliminary hearings.” This proof shows that the immigrant is in the renewal process.
He further informs that “a lot of people” have been contacted in recent days. “Some of them had incorrect data in the request they made to us that prevented processing, but they received an email with this information and asking them to return to the Portal to enter the data correctly.”
amanda.lima@dn.pt